The best practices in Service Management for IT

The best practices of the Information Technology Infrastructure Library (ITIL®) delivered by Paul, a Service Management Expert certified consultant and accredited trainer with an extensive variety of business experience.

His consulting and coaching provides the customized guidance you are looking for to get the benefits of Governance and Service Quality from best practices to meet your organization's requirements.

This can include maturity assessments, process improvement, performance measurement, waste reduction... results to make your IS/IT group a quality service provider to, and a strategic partner in, your organization.

Similarly, as a partner with ITSM Academy, Paul can provide ITIL® training at your location according to your schedule.

All this AND the experience of success with a wide variety of organizations and business sectors.

Whatever you are looking for from IT Service Management is available.

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